Monthly Archives: April 2016

Spotlight on Attribution 360, part of the Google Analytics 360 Suite

Your marketing strategy isn’t single channel so why should your measurement practices be? 

Looking at marketing performance one channel at a time no longer makes sense. In today’s complex, micro-moment, cross-screen landscape, the lines between marketing efforts are blurred. Traditional marketing and digital marketing overlap, with investments online delivering results offline, and vice versa. Cross-channel marketers have an opportunity to shift away from channel-by-channel thinking to better understand how to optimize their entire marketing strategy.

Google Attribution 360 allows you to measure and optimize marketing spend for all channels, online and off, at once. Use it to uncover insights, make a true impact on the customer journey, and improve ROI.

The Digital Attribution, Marketing Mix Modeling, and TV Attribution capabilities within Attribution 360 allow you to analyze all your available data streams and create a highly accurate model of your full marketing efforts.

  • Digital Attribution helps you combine and interpret siloed data sources, apply data-driven attribution modeling, and optimize your digital marketing mix. Rather than using a limited first-touch, last-touch, or arbitrary rules-based model, Digital Attribution awards the appropriate credit to each and every touchpoint on the customer journey. 
  • Marketing Mix Modeling adds a top-down, aggregated view of performance across all channels, including media such as radio, television, print, out-of-home, and digital. You’ll also get insights into how external factors such as economic conditions, seasonality, and competitive actions impact your marketing efforts. 
  • TV Attribution helps business relying on TV to build awareness and demand to integrate digital and broadcast data and understand their cross-channel performance. Down-to-the-minute TV ad airings data is analyzed alongside digital site and search data to reveal the attributable impact of specific broadcast ad placements. 

Here’s how one of our customers, Open Colleges, uses Attribution 360 to make the connection between TV and digital advertising.

Google Attribution 360 helps Open Colleges see how TV ads turn into online leads 

Open Colleges, Australia’s leader in online learning, felt television advertising could be a powerful tool to reach its audience, but in a data-driven and lead-driven culture they found it difficult to measure and justify the actual impact of TV ads. They wanted to see how TV ads translated into real leads, understand the cross-channel customer journey, and find new opportunities in their marketing mix. That’s when they turned to Google Attribution 360.

For three months in 2015, the team tested Attribution 360 with a series of TV campaigns focused on their key user base of women aged 25-54 who are looking to enhance or change their careers. They ran ads on a variety of TV programming — cooking shows, series, soap operas, and news and morning shows.

Getting results 

With Attribution 360, the Open Colleges team could see clearly what was engaging TV viewers and driving them to search. While news and morning shows delivered larger impression volume, light entertainment shows like Ellen and Grey’s Anatomy had higher impact on leads. Open Colleges also learned that while Saturday was their most engaged day, Monday and Tuesday spots were more cost-efficient by an average of 12%.

“We gained insights into day-parting, 15-second versus 30-second spots, and campaign flighting — just a level of insights we’ve never had before,” says Mat Hill, Head of Brand & Communication for Open Colleges.

They also learned that dual-screen TV viewers were far more engaged on mobile than on desktop, and far more engaged on smartphones than on tablets.

“People sitting on the couch who see a TV ad, they’re not going to run and get their laptop,” notes Hill. “They pull out their phone and search for us right there.” In prime time (6-10pm), for example, 81% of attributed visits were from mobile.

Making adjustments 

As results came in, the Open Colleges team made adjustments to campaigns, ad buys and creatives to capitalize on what they learned. The realized they had to make sure their online ads were at or near top position for web searches using keywords like online courses any time their TV ads were driving response. “Your search bidding strategy has to be aligned with your TV activity,” says Hill. “If your TV ad drives a mobile user to search for online education and you aren’t there, you won’t make the most of your investment.”

In the first three months, Open Colleges saw a significant uplift with its key target audience of women aged 25–54. As a result, the team is now testing many new approaches, like targeting smaller audiences in Western Australia, trying programming alternatives at off-peak hours, and exploring the hours where 15-second ads get the best ROI.

“Traditional metrics just don’t cut it anymore,” says Hill. “You need to understand what your marketing dollars are doing for you in detail, and TV attribution has given us the visibility and confidence that TV does deliver against hard business metrics. If you’re serious about understanding the pathways to conversion and the full impact of your offline spend for maximum ROI, Attribution 360 is a must.”

Read the full case study with Open Colleges for more details.

Stay tuned for more updates on Attribution 360 as we continue to invest in new and exciting capabilities.

Posted by Dave Barney, Product Manager, Google Attribution 360

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Redesigned Google Analytics mobile app now available for both Android and iOS

Never be more than a “tap” away from your data 

The world doesn’t stop moving when you’re not at your computer. We’re making it easier to monitor and share your key Google Analytics data on the go with a new, updated Google Analytics mobile app.

You can now download the new and improved Google Analytics mobile app for Android and iOS. The app works on all modern phones and tablets, in 39 languages and in all countries currently where Google Analytics is available.

Here’s just a few of the highlights about the new app:

  • Easy access to a full overview of your Google Analytics data 
  • See what is happening now with real-time business data 
  •  Go deeper into your reports with segments 
  •  Customize your own mobile dashboard 
  •  Easily share your insights with others 

Digging deeper into the app 

The new Google Analytics mobile app simplifies Google Analytics reports into a small screens format that puts an incredible depth of data at your fingertips.

Want to track a specific key metric that’s not there by default? You can now build or modify a report quickly and save it to your mobile dashboard.

Find something interesting? Share it with anyone via email, social, messaging or in any manner supported by your device.

Here’s a quick walkthrough to show how the new Google Mobile analytics app looks in action:

Now you can keep up with what is happening with your sites and mobile apps anytime, anywhere. Download the Google Analytics mobile app today on Google Play (Android) or Apple iTunes (iOS).

Note: The app currently supports portrait (upright) orientations on tablets and phones. Landscape support is coming soon.

Posted by Ajay Nainani, Product Manager, Google Analytics

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Join us as we announce the latest Ads and Analytics innovations on May 24th

Tune in live to the Google Performance Summit Keynote on Tuesday, May 24 at 9am PT / 12pm ET to hear the latest Ads and Analytics innovations.

We live in exciting times when technology seems to upend everything as we know, every few years. And nothing has changed consumer behavior and business innovation as much as the mobile phone. People are attached to their phones, tapping and swiping their way through places to go, stuff to buy, and things to do. This presents a tremendous opportunity for marketers to connect with customers in more meaningful, relevant ways. And Google is a key partner for advertisers, providing the media and tools to help you make those connections and measure the results.

To ensure we are building the right products for consumers and businesses all around the world, my team and I make it a priority to regularly visit our ads and analytics customers. Last year, we met with advertisers in India, Japan, China, the UK and Germany, and gained new insights from every country.

For example, in Europe, we learned that universal app campaigns are effective at growing installs across a broad range of app users. Now, advertisers want the ability to reach very specific audiences. In Asia, home to three of the five top smartphone markets, advertisers asked for more control and flexibility on mobile devices for both creatives and bidding. And in every country we visited, we saw customers working hard to integrate data from across their organizations and transform it into actionable insights. Marketers want better data to understand the customer journey across devices, contexts and channels.

We were all grateful for these insights and have been using them to build a whole new generation of Ads and Analytics products. We look forward to sharing many new innovations with you at the Google Performance Summit on Tuesday, May 24, 2016 at 9am PT / 12pm ET.

Register for the livestream here.

Until then, follow us on our +GoogleAds page for sneak previews of what’s to come.

Posted by Sridhar Ramaswamy Senior Vice President, Ads and Commerce

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Helping webmasters re-secure their sites

(Cross-posted from the Google Security Blog.)
Every week, over 10 million users encounter harmful websites that deliver malware and scams. Many of these sites are compromised personal blogs or small business pages that have fallen victim due to a weak password or outdated software. Safe Browsing and Google Search protect visitors from dangerous content by displaying browser warnings and labeling search results with ‘this site may harm your computer’. While this helps keep users safe in the moment, the compromised site remains a problem that needs to be fixed.

Unfortunately, many webmasters for compromised sites are unaware anything is amiss. Worse yet, even when they learn of an incident, they may lack the security expertise to take action and address the root cause of compromise. Quoting one webmaster from a survey we conducted, “our daily and weekly backups were both infected” and even after seeking the help of a specialist, after “lots of wasted hours/days” the webmaster abandoned all attempts to restore the site and instead refocused his efforts on “rebuilding the site from scratch”.

In order to find the best way to help webmasters clean-up from compromise, we recently teamed up with the University of California, Berkeley to explore how to quickly contact webmasters and expedite recovery while minimizing the distress involved. We’ve summarized our key lessons below. The full study, which you can read here, was recently presented at the International World Wide Web Conference.

When Google works directly with webmasters during critical moments like security breaches, we can help 75% of webmasters re-secure their content. The whole process takes a median of 3 days. This is a better experience for webmasters and their audience.
How many sites get compromised?

Number of freshly compromised sites Google detects every week.

Over the last year Google detected nearly 800,000 compromised websites—roughly 16,500 new sites every week from around the globe. Visitors to these sites are exposed to low-quality scam content and malware via drive-by downloads. While browser and search warnings help protect visitors from harm, these warnings can at times feel punitive to webmasters who learn only after-the-fact that their site was compromised. To balance the safety of our users with the experience of webmasters, we set out to find the best approach to help webmasters recover from security breaches and ultimately reconnect websites with their audience.
Finding the most effective ways to aid webmaster

  1. Getting in touch with webmasters: One of the hardest steps on the road to recovery is first getting in contact with webmasters. We tried three notification channels: email, browser warnings, and search warnings. For webmasters who proactively registered their site with Search Console, we found that email communication led to 75% of webmasters re-securing their pages. When we didn’t know a webmaster’s email address, browser warnings and search warnings helped 54% and 43% of sites clean up respectively.
  2. Providing tips on cleaning up harmful content: Attackers rely on hidden files, easy-to-miss redirects, and remote inclusions to serve scams and malware. This makes clean-up increasingly tricky. When we emailed webmasters, we included tips and samples of exactly which pages contained harmful content. This, combined with expedited notification, helped webmasters clean up 62% faster compared to no tips—usually within 3 days.
  3. Making sure sites stay clean: Once a site is no longer serving harmful content, it’s important to make sure attackers don’t reassert control. We monitored recently cleaned websites and found 12% were compromised again in 30 days. This illustrates the challenge involved in identifying the root cause of a breach versus dealing with the side-effects.
Making security issues less painful for webmasters—and everyone
We hope that webmasters never have to deal with a security incident. If you are a webmaster, there are some quick steps you can take to reduce your risk. We’ve made it easier to receive security notifications through Google Analytics as well as through Search Console. Make sure to register for both services. Also, we have laid out helpful tips for updating your site’s software and adding additional authentication that will make your site safer.
If you’re a hosting provider or building a service that needs to notify victims of compromise, understand that the entire process is distressing for users. Establish a reliable communication channel before a security incident occurs, make sure to provide victims with clear recovery steps, and promptly reply to inquiries so the process feels helpful, not punitive.
As we work to make the web a safer place, we think it’s critical to empower webmasters and users to make good security decisions. It’s easy for the security community to be pessimistic about incident response being ‘too complex’ for victims, but as our findings demonstrate, even just starting a dialogue can significantly expedite recovery.

Posted by Kurt Thomas and Yuan Niu, Spam & Abuse Research

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The New PR Reporting Landscape: How To Show Value and Drive Decisions

By Rajagopal Sathyamurthi (CTO & Co-Founder) and Leta Soza (Director of PR Engineering & Ops) at AirPR

Public Relations constantly grapples with the ability to report meaningful results in a manner that resonates with executives and members of the C-Suite.

Until the emergence of “PRTech” began to enable dot-connecting between PR activities and business goals, the PR industry generally used output driven metrics (impressions, number of press hits, AVEs, etc.) to communicate its value; but these barometers rarely tie back to business goals and don’t do much to inform future decision-making.

All of this is changing as PR shifts its focus from reporting on outputs to data-driven outcomes. Metrics such as visitors to site, engagement, and message “pull-through” are quickly gaining ground as the new gold standards for PR measurement. A widespread adoption of these metrics, however, is predicated on a reporting mechanism that can neatly and efficiently package this data.

To help solve this widespread challenge, AirPR recently launched a Reporting Suite that uses aggregated PR activity output data from our Analyst product to generate an automated, actionable reports based on the customized success metrics of any company.

One of the key components to leveraging the power of the Reporting Suite is our solution’s unique integration with Google Analytics. This integration allows us to analyze and visualize specific subsets of Google Analytics data.

The Google Analytics Core Reporting API exposes a few key metrics which have great utility for PR professionals: users and goal/event conversions. Pre-processing and ingesting this metric data into our Reporting Suite allows PR pros to see trends over time as it relates to traffic and engagement driven by PR content.

When PR can quickly survey this data, the question isn’t, “do spikes in coverage volume correspond to spikes in traffic?” Rather it is, “which narratives, outlets or topics drive the most traffic, engagement, or amplification?” Also, “how can successes be replicated?” 

These key metrics combined with AirPR’s data, classification features, and proprietary algorithms also provide a simple way to slice, dice, and visualize complex data in seconds.

Dimensions such as full referrer (content sources) and date (subset of time) are crucial to PR pros understanding which media outlets and specific pieces of content are more impactful for their business over different time ranges. 

AirPR Analyst enhances the direct attribution data from Google Analytics with additional sources of PR data to track and display the performance of content that contain links back to company websites, as well as the impact of articles that do not contain links or those with links that do not get clicked. 

Last but not least, our Reporting Suite aims to impact how PR success is defined. Not only will PR have a clearer picture of what delivers for their brand or client, they can quickly and succinctly speak to business leaders in key data points, which highlight success stories.

No matter what technology or methods you are using, here are a few simple tips for communicating success like a PR boss, and ensuring that the executive (to which you report) can clearly see the value of your hard work and effort:

Top-line and bottom-line it.
 • The best of the month in terms of X metric was Y content and what this means is Z.

Use numbers to tell the story. 
 • We saw an X% change in Y month over month, and what that does for us is Z.

Speak to business wins.
 • This is what X activity did for business goal Y.

Share what’s next. 
• With X data, we are going to focus on Y.

The remaining hurdle for PR pros is to begin thinking differently about what metrics matter in terms of future decision making. While impressions and press hits are certainly important in terms of “activity-based metrics”, they don’t necessarily tell the whole story. Our information-rich environment implores us to continually evaluate which pieces of media or content properly convey key messages, reach our desired audiences, generate top-of-funnel business leads, and ladder up to business goals.

Posted by Google Analytics technology partner AirPR

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Kampanye Cratis Sewa Mobil Malang by NAYFA Group

Kampanye Cratis mengenai Sewa Mobil Malang by NAYFA Group di , meliputi:… Continue reading

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Google Tag Manager Fundamentals now available in 14 languages on Analytics Academy

In 2015, Analytics Academy launched Google Tag Manager Fundamentals to teach how Google Tag Manager can simplify tag implementation and management. This course content is now available in Chinese, Czech, Dutch, English, French, German, Italian, Japanes… Continue reading

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About Arema Malang

Arema Indonesia (formerly named Arema Malang) is a football club based in Malang yang padanya terdapat Sewa Mobil Malang by NAYFA Group , East Java, Indonesia. Arema was established on August 11, 1987, Arema has the nickname “Singo Edan”. They played at the Stadium and Stadium Kanjuruhan Gajayana. Arema is the derby of Persema Malang. In the 2010-11 season, at the launching event was using the name of Arema FC, but two days later returned to the name of Arema Indonesia.

Since attendance at football in the national, Arema has become an icon of the citizens of Malang (Malang, Malang, Batu) and its surroundings. As the embodiment of the symbol Arema, almost in every corner of the city to the small alleys and a statue of a lion. Their supporters group called Aremania and Aremanita (for the support of women).

Arema in Galatama
At the beginning of the participation in the Competition Galatama, guerrilla find players one month before the official Arema didirikan.Pemain-players like Maryanto (Persema), Jonathan (Satria Malang), Kusnadi Kamaludin (Armada), Haris Mahdi (Arseto), Jamrawi and John Geohera (Mitra Surabaya), until Dony Latuperisa goalkeeper who was then serving a suspension PSSI because of the bribery case, were recruited. Sinyo Aliandoe-quality coach, also joined. However, there are still obstacles that involves the players mess. Luckily, Lanud Abdul Rachman Saleh Airport willing to help and provide the Air Force barracks Paskhas soldiers to shelter players. In addition to the barracks, field pagas Abd Saleh, also used as a place to practice. Practical Maryanto et al in barracks. “Air Force provide a great share in Arema. There were also some constraints, namely the issue of funding the main -Problem who would continue to convolute Arema. On his return from Jakarta, acub zaenal agreed to be a donor. Achievement club Arema arguably such as tides, although never inhabit the bottom of the standings, almost every season Arema Galatama F.C. never constant in the range top of the standings, however, in 1992 managed to become champions Arema Galatama. With a capital of powerful players such as Aji Santoso, Mecky Tata, Singgih Pitono, Jamrawi and former coach PSSI M Basri, was able to realize the dream Arema Malang city community to become champion of the elite competition in Indonesia.

Arema in Ligina
Since follow Liga Indonesia, Arema F.C. recorded already 7 times entered the second round. Once the round of 12 large (1996/97) and six times the entry 8 large (1999/00, 2001, 2002, 2005, 2006, & 2007). Although achieving passable, but Arema never be separated from the problem of funding. Almost every season is always haunt funding problem so no wonder almost every season the club’s management is always changing. In 2003, Arema experiencing severe financial difficulties that affect the achievement of the team. It then makes Arema FC acquired ownership by PT Bentoel Internasional Tbk in mid-season 2003 despite eventually Arema relegated to Division I. Since Arema ownership held by PT Bentoel Internasional Tbk, Arema achievement is increasing; Division I champion in 2004, 2005 and 2006 champion of the Copa Indonesia 2007 Soeratin LRN Cup U-18. In 2006 and 2007 Arema and Benny Dollo get an award from Tabloid Ball as the best team and the best coach.

Arema ISL
Indonesian Super League 1 2008-2009 Arema all were in 10th place. Two months after the competition ended precisely August 3, 2009 at the Hotel Santika Malang club owner Arema, PT Bentoel Investama Tbk release Arema to a group of people concerned against Arema (consortium). [4] The release of Arema is the impact of the sale of the majority of PT Bentoel Investama Tbk. to British American Tobacco. Previously there discourse to combine with Persema Arema Malang become one, but rejected by Aremania. Arema in season 2009-10 ditukangi by Robert Rene Alberts won the Indonesian Super League champion and runner-up Indonesia Cup. Continue reading

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Spotlight on Optimize 360, part of the Google Analytics 360 Suite

Because better web experiences start with integrated marketing tools

A recent survey of marketers found that only 26% believe their marketing tools are well-integrated and work seamlessly together.1

And with all the channels and screens that customers are using – plus all the data that results – poor integration makes it hard to understand and respond to all the journeys that customers take to interact with your brand.

When your marketing tools are integrated, you can use all the rich behavioral insights you’ve learned about your customers to make their experience on your site better. You can quickly identify areas of your site that can be improved upon and more easily tailor your site for specific audiences so your business can provide the optimal site experience to each customer.

That’s why we created Google Optimize 360 (beta). This new testing and personalization solution is built with full native integration for all the data that matters to your business.

Get a clearer view and faster action

The Google Analytics 360 Suite was built to make sense of all this data. Optimize 360 helps you take that integrated data and build better web experiences, not just for the “average user” but for individual users with all their different needs and goals. It offers you:

  • One data source. Work with confidence as your web analytics data and experiment data can now work together in one tool. 
  • Experiment and business objectives are the same. Many businesses already use Analytics 360 to measure key activity on their site as they make critical business decisions. Now their experiments can easily test against those same activities. 
  • Simple, powerful personalization. It’s easy to use the Analytics 360 segments you’ve already discovered to deliver more personal web experiences. 

 Enterprise-level testing and personalization made simple

Refresh your site messaging or re-imagine the entire customer journey — just about anything is possible with the easy-to-use visual editor in Optimize 360.

Once you’ve created a new variation of your site to test, you can select your Analytics 360 goals as experiment objectives and target your Analytics 360 audiences. After you’ve launched your experiment, you can review experiment reporting that matches your web analytics reporting. It’s both easy and powerful ― because testing and personalization are seamlessly integrated with Analytics 360 from start to finish.

The Motley Fool increases order page conversion rate by 26% with Optimize 360

Many Optimize 360 customers have seen first-hand the benefits of an integrated and simple-to-use testing solution. The Motley Fool is one such customer.

The Motley Fool is dedicated to helping the world invest — better. The company was begun by brothers Tom and David Gardner in 1993 as a simple investing newsletter for family and friends. The Motley Fool is a global financial company now, but newsletters remain a key product.

During regular reviews of their Analytics 360 data, The Motley Fool team began to see a weak link in the sales chain — email campaigns were driving visitors to the newsletter order page, but a high percentage of those sessions weren’t leading to an order.

The Motley Fool team began experimenting with ways they could make the newsletter order process as simple and easy as possible for their users. They used Optimize 360 to put their ideas to the test and measured their results against an already created Analytics 360 goal that was measuring newsletter orders.

“The ability to use our existing Analytics 360 data in a testing platform was huge for our team,” says Laura Cavanaugh, Data Analytics Manager for The Motley Fool. “Our server-side event tracking for key metrics like leads and orders is 99% accurate — far better than with other sources.”

Even before results came in, Optimize 360 made a big impact on The Motley Fool team by saving valuable time and resources. “One of our marketing managers can set up a test from start to finish in less than 10 minutes,” says Cavanaugh.

When the experiment results did come in, they were clear and powerful. The redesigned order page resulted in an improvement in conversion rate over the original order page.

And The Motley Fool isn’t stopping there. Now they plan on testing new elements for many different audience segments, like better landing pages for new prospects and custom experiences for loyal customers.

And having the combination of Analytics 360 and Optimize 360 gives them a more complete view of the greater business impact each of their changes have.

Read the full case study with The Motley Fool for more details.

More to come 

This is only the beginning. In the coming months we’ll share even more product features and integrations that we’re now building into Optimize 360, so you can take seamless action on your Google data wherever it exists.

Want to learn more? Visit our website to read more about Optimize 360.

1Source: Forrester Research, Inc. Discover How Marketing Analytics Increases Business Results

Posted by Jon Mesh, Product Manager, Optimize 360 and Tiffany Siu, Product Marketing Manager, Optimize 360

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No More Deceptive Download Buttons

(Cross-posted from the Google Security Blog.)
In November, we announced that Safe Browsing would protect you from social engineering attacks – deceptive tactics that try to trick you into doing something dangerous, like installing unwanted software or revealing your personal information (for example, passwords, phone numbers, or credit cards). You may have encountered social engineering in a deceptive download button, or an image ad that falsely claims your system is out of date. Today, we’re expanding Safe Browsing protection to protect you from such deceptive embedded content, like social engineering ads.

Consistent with the social engineering policy we announced in November, embedded content (like ads) on a web page will be considered social engineering when they either:

  • Pretend to act, or look and feel, like a trusted entity — like your own device or browser, or the website itself. 
  • Try to trick you into doing something you’d only do for a trusted entity — like sharing a password or calling tech support.
Below are some examples of deceptive content, shown via ads:
This image claims that your software is out-of-date to trick you into clicking “update”. 

This image mimics a dialogue from the FLV software developer — but it does not actually originate from this developer.
These buttons seem like they will produce content that relate to the site (like a TV show or sports video stream) by mimicking the site’s look and feel. They are often not distinguishable from the rest of the page.
Our fight against unwanted software and social engineering is still just beginning. We’ll continue to improve Google’s Safe Browsing protection to help more people stay safe online.
Will my site be affected?
If visitors to your web site consistently see social engineering content, Google Safe Browsing may warn users when they visit the site. If your site is flagged for containing social engineering content, you should troubleshoot with Search Console. Check out our social engineering help for webmasters.

Posted by Lucas Ballard, Safe Browsing Team

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